Terms of Service

Using the website

You may use this website to learn about services, prepare for an appointment, contact the clinic, and complete a voluntary survey. You must use it lawfully and respectfully.

No clinical relationship is created

Visiting the website, reading content, submitting a survey, or starting a communication does not by itself create a professional-patient relationship. Such a relationship begins only after On Forever Health Services confirms it and applicable consents and requirements are completed.

Emergencies

This website, email, WhatsApp, and scheduled appointments are not emergency services. If you or another person is in immediate danger, call 911. For emotional or mental health crisis support in the United States, call or text 988.

Appointments and telehealth

• Availability, eligibility, appointment length, and method of care depend on the service, patient age and location, professional authorization, and clinical judgment.
• Some evaluations or situations require in-person care, additional sessions, or rescheduling.
• You are responsible for providing accurate information, completing requested consents, and following privacy and preparation instructions.
• The clinic will communicate any applicable payment, cancellation, insurance, or scholarship policy separately.

Communications and user content

Do not send sensitive health information through public or unsecured channels. By submitting a survey or other information, you confirm that you have the right to do so and that it is not unlawful, threatening, misleading, or infringing.

Prohibited use

• Attempting unauthorized access to accounts, dashboards, systems, or data.
• Interfering with the website’s availability, security, or operation.
• Introducing malicious code, abusively automating requests, or using the website for fraud.
• Copying, modifying, or exploiting content or trademarks unless allowed by law or written permission.

Third-party services

The website may link to outside providers, including maps, social media, WhatsApp, and telehealth platforms. On Forever Health Services does not control their terms, availability, or privacy practices. Review their policies before use.

Availability and limitations

We work to keep content current and the website available, but do not guarantee uninterrupted, error-free service or suitability for every need. To the extent permitted by law, On Forever Health Services is not liable for indirect damages resulting from use of or inability to use the website. Nothing in these terms limits rights that cannot legally be excluded.

Privacy, changes, and governing law

The Privacy & Security Policy forms part of these terms. We may update these terms; the date above identifies the current version. Florida law and applicable federal law govern, unless mandatory law requires otherwise.

Contact

For questions about these terms, call (754) 220-9533 or email info@onforever.care.